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COVID-Secure Measures

COVID-Secure Measures 

We are so thankful to be open and are continuing to enforce our COVID-Secure measures.  To do this safely we have been closely following the latest government guidelines to create a policy that ensures our tour is a safe place for customers to enjoy, and our staff to work.

Changes We’re Making 

Changes to our T&Cs to allow free rescheduling.

A maximum of 6 people per booking unless you are a single household or support bubble.

A reduction in passenger numbers, from 26 to 20, which will reduce the need for any groups to sit next to each other (diagram below).

A reduction in tours to allow for more time to clean the interior of the vehicle after each tour.

Single groups will board the vehicle one at a time to avoid over-crowding.

The use of side screens (which prevent rain) will not be permitted as this reduces the fantastic airflow through the vehicle.

Staff will have their temperatures taken at the start of the day.

Changes We Need You To Make

Masks or at the very least face coverings will need to be worn when on the vehicle (11 years and above). Spare adult masks will be available, which are free of charge.

Customers must queue 2m apart when waiting for the tour

All customers must use the hand sanitiser provided before boarding the vehicle – provided 

If you arrive displaying symptoms we will not allow your group to board and you will be offered a full refund or chance to reschedule for a later date (after 14 days).

Windsor Duck Tours Seating Policy Covid

Thank you for helping us to keep our staff and customers safe!

If you have any questions please drop us an email: [email protected]